Sabrina - Stiletto heels - Ready to ship
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Ready to ship : new items from customer returns; stock is therefore limited and varies depending on returns. Delivery only within the European Union and French overseas departments and territories.
This style is suitable for:
Wide foot Advanced/ProDescription
Pairs in stock in our offices near Paris, ready to ship within 3 business days. Click here to see our delivery times for pairs in stock.
Enhance your lines with Sabrina! With a bare instep prolonged by a pointed closed toe, this elegant and discreet pair of pumps extends your lines to showcase your technique and interpretation. Its subtle coffee-and-milk color complements a wide variety of skin tones. Ideal for photo shoots, auditions, and performances, it features a removable strap that helps keep the shoe on your ankle during fast choreography or floorwork.
- Customisable heels: Choose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto. Find out more about heel heights.
- customisable soles customisable Suede parquet floor) or All floors. Learn more about soles.
- comfort: padded insole for optimal comfort during hours of pain-free dancing.
- Removable ankle strap: for extra support or a free ankle.
- Color: Café latte
- Material : Vegan synthetic patent leather, made up of several layers: a thin top layer for color, followed by a second, more durable white layer to ensure the shoe’s longevity. The top layer is very sensitive to friction and may wear off after just a few uses if it comes into repeated contact with the ground.
- Use : recommended for advanced or professional dancers. This pair is not recommended for floorwork, as the material is sensitive to rubbing and will be damaged more quickly by floor movements.
- Exclusive design by JOHEELA
Heel height shown in the photos: 11cm stiletto.
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Chaque article doit être retourné dans in original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
They go perfectly with my new joheela shoes 😍
I'm pleasantly surprised by
. As for the quality, I'm used to Latin dance shoes—they're very comfortable, though a little big for me. I wear a size 36 and have narrow feet.
I was really looking forward to these shoes and was thrilled when they arrived. That makes my disappointment all the greater that, after wearing them—or rather, dancing in them—for only about 20 minutes, significant signs of wear appeared on the toes. With professional dance shoes, I would have expected them to withstand the usual wear and tear much better. I really like the way the shoes look, but the rapid and severe wear has unfortunately dampened my enthusiasm considerably.
Hi Laura,
We completely understand your disappointment, especially since you were so excited to receive your shoes. We're sorry to hear that visible wear on the toe area appeared so quickly and affected your experience with the pair.
After reviewing your photos, the wear shown appears to be caused by friction against the floor rather than a manufacturing defect. This specific material has certain characteristics that are mentioned in the product description:
Material: Vegan synthetic patent leather, consisting of several layers: a thin top layer for color, followed by a second, more durable black layer to ensure the shoe’s longevity. The top layer is very sensitive to friction and may wear off after just a few uses if it comes into repeated contact with the ground.
Use: Recommended for advanced or professional dancers. This pair is not recommended for floor work, as the material is sensitive to friction and will wear out more quickly from movements on the floor.
As shown in the photos, the black layer underneath remains intact, which means the shoe's structural integrity and durability have not been compromised. The wear is limited to the colored surface layer, which is particularly delicate on this type of glossy material.
We nevertheless understand that this may be disappointing, especially if you were expecting more resistance to this type of contact. Your feedback is valuable and will be shared with our team.
Have a nice day,
, Joheela Team
I'm absolutely thrilled—they're beautiful and super comfortable
Amazing!! I highly recommend this pair.
It has many wringles and I see the glue that has been put on...
Hi Lisa,
Thank you for your review and for bringing this to our attention. We're sorry to hear that you were disappointed with the quality of your Sabrina shoes. Since these shoes are handmade, imperfections may occur, and we apologize for any wrinkles or visible glue. We will be sure to pass this feedback along to our production team so they can make improvements in the future. Please feel free to contact our customer service team at contact@joheela-shop.com.
Thank you for your support.
Have a nice day,
, Joheela Team
I love them
They're very pretty, but the material s gets caught on things when you walk—they're not very stable. I wouldn't recommend them for a beginner.
Hello, Anne-Marguerite,
Thank you for taking the time to share your opinion!
We're delighted that you like the design of our shoes, but we're sorry to hear that the material bothers you when you walk.
As for stability, as noted in our product description, this model is indeed not recommended for beginners. It is better suited for people who already have some experience wearing heels.
If the " material " gets caught while walking, we recommend applying a little talcum powder to the areas where friction occurs to reduce friction and make it easier to " moves."
We hope this little tip will help you get the most out of your pair!
Have a great day,
, Joheela Team
I love them! The color is gorgeous.
They provide good ankle support. I followed the recommendations and went down a size, and the fit is perfect.
It was really bad when it arrived. I don't like it. The size is crazy—you have to order more to get one that fits right….
Hi,
Thank you for sharing your feedback. We're sorry to hear that your shoes didn't meet your expectations.
Regarding sizing, our shoes follow a specific size chart that may differ from standard shoe sizes, which is why we strongly recommend measuring both the length and width of your feet before ordering, rather than relying on your usual size.
Our size guide is designed to help customers find the best fit, and our customer service team is always available to provide personalized sizing advice before you make a purchase.
We're sorry you had trouble with the sizing. Please feel free to contact us at contact@joheela-shop.com so we can review your situation and help you find a suitable solution.
Have a nice day,
, Joheela Team
I'm truly impressed. The first night I wore them, I danced salsa for 5 hours. The soles of my feet didn't hurt at all, and I only felt a little pressure on my toes. I never expected them to feel this good. Looking back at the cheap dance shoes I've used over the years, I realize now that they really suck 😜
Perfect
The shoes are definitely gorgeous—especially since they have a strap—but the size wasn't right. Even though I ordered a size smaller (36), they're still too big.
Generally too small
Hello,
Thank you for your feedback, and we're sorry the size didn't fit. Every foot is different, which is why we recommend choosing a size based on the length and circumference of your foot, as measured according to our size guide. Please email us at contact@joheela-shop.com with your measurements: we'll help you find the right size, and we can arrange an exchange for an unworn pair.
Have a great day,
The Joheela Team
They're pretty and shiny, but I ordered a size that was too small, so they didn't fit me; I had to return them.
The heels are pretty, but unfortunately, I’m not happy with them. The toe box is way too small, and when I stretched out my toes, they poked out of the shoe. Also, the arch is too high for a 10-centimeter heel. The arch of my foot is clearly visible because the shoe itself is too small and doesn’t provide enough coverage on the sides.
Hi Karoliine,
Thank you for taking the time to share your feedback. We're sorry to hear that the fit and shape of the shoes didn't work for your feet.
Fit can vary significantly depending on foot length, width, and arch. Our sizing is specific to JOHEELA and may differ from other brands, which is why we strongly recommend choosing a size based on your foot measurements rather than your usual shoe size.
As for the arch, our shoes are designed specifically for heel dancing, with an ergonomic curve intended to support the arch and distribute weight. However, depending on each person’s foot shape and flexibility, the shoe may not conform to the arch in exactly the same way.
We fully understand that this particular fit may not be right for you, and we appreciate your feedback. If you'd like to try another size or a style that better suits your foot shape, our customer service team would be happy to help you find a better fit.
Have a nice day,
, Joheela Team
Very comfortable and high-quality
I’m totally in love with my new heels. First of all, I want to thank the team for getting these heels delivered to me, because the German postal service lost the box and I couldn’t check my order anymore. Joheela took care of it and sent me a new pair (at no extra charge, of course), and they arrived really quickly. I’m just in love with them. I literally walked home wearing them because they’re so comfortable 😍 They’re my favorites now
Soft, very nice nude color. But I recommend going down one size, because they tend to stretch out over time.
Very comfortable! They look so elegant—I love them! I usually wear a size 38, but for these I went down a size to 37, and they fit like a glove. If you have bunions, I strongly advise against buying them!
Very cute and comfortable, but be aware that they run large.
Joheela is my love!
I really like them. They fit well, look nice, and are comfortable.
Perfect as always!
Totally in love ✨
These shoes feel incredibly light and move effortlessly with me, offering both comfort and support with every step. Elegant, refined, and perfect for dancing… exactly what I was looking for 💫