Why choose JOHEELA?

Our mission: to offer professional-qualitydance shoes, with a modern design, specially conceived for heels, customisable and comfortable, and all at the most affordable price possible, to meet the needs of as many people as possible.

When you choose JOHEELA, you're opting for a pioneering and creative brand, which in 2020 was the first in Europe to specialize in heel shoes. With over 40,000 customers since its launch, JOHEELA has become the undisputed leader in heel shoes in Europe, and has even established itself beyond its borders as the benchmark European brand worldwide.

What is professional-quality footwear?

Real dancing shoes

JOHEELA is first and foremost a brand of dance shoes ! This may be hard to believe, given the modern designs, inspired by the latest fashion trends, which bear no resemblance to the Latin dance shoes one thinks of when one hears "dance shoes". But these are real dance shoes, handcrafted in our partner factory, which specializes in dance shoes and is renowned for its expertise and the quality of its workmanship.

A comfortable shoe

Since these are real dancing shoes, comfort is unbeatable. Dance shoes are notoriously comfortable, and JOHEELA shoes are no exception. They feature ergonomic soles with memory foam under the heel, arch, ball of the foot and toes, to guarantee unrivalled comfort and a soft, cushioned feel. From heel to toe, you'll feel like you're on cloud nine, a sensation your feet will thank you for with hours of pain-free dancing. A real game changer!

The comfort of our handmade shoes is often a key feature mentioned by dancers who wear JOHEELA. See our Customer reviews.

An ergonomic shoe

In conventional, off-the-shelf footwear, the body's weight generally rests solely on the heel and sole of the foot, as these shoes are not ergonomically designed. This creates pain in the heel and ball of the foot, making it difficult to wear this type of shoe for many hours, and increasing the risk of injury.

The arch of our shoes has been ergonomically developed to support the arch of your foot, allowing your feet to hug the sole and distribute body weight evenly, ensuring comfort and stability while preventing pain.

Beware of preconceived ideas: it's not the heel height that determines comfort!

But then, is it possible to have comfortable high-heeled shoes? Yes, it is! 

Contrary to popular belief, the comfort of a heeled shoe does not depend on the height of the heel, but on the ergonomics of the shoe and the structure of its sole. A shoe in which your foot rests solely on your heels and balls of the foot, with a rigid sole and no cushioning, is bound to cause pain, even if the heel is small. On the other hand, a shoe with an ergonomic design, where your foot rests evenly on the sole, with a flexible sole and memory foam pads, ensures comfort and cushioning, even for thin, high heels. And it's with these principles in mind that JOHEELA shoes are designed, for unrivalled comfort even on ambitious heights.

A breathable dance insole

When we dance, our feet sweat, reflecting the effort put into each movement. With a basic, off-the-shelf shoe, your foot slips in the shoe because it's not designed for dancing, and the sole isn't designed to absorb the perspiration of a foot in motion. You risk slipping and injuring yourself.

The insole of our shoes is made of soft, absorbent material , capable ofabsorbing perspiration and keeping your feet dry so you don't slip in your shoes. This keeps you stable and prevents you from slipping in your shoes, ensuring injury-free dancing .

Of course, you need to remember to air your shoes after each use to avoid unpleasant odors.

Shoes designed for dancing

All our shoes are meticulously thought out and designed by JOHEELA's creator Mathilde, to offer optimum support for the foot and ankle and combine functionality and style to perfection.

Each material is carefully selected and tested in real-life conditions with the help of professional dancers and our ambassadors , and each cut is carefully studied to guarantee not only practicality for dancing, but also a trendy, sexy style.

With JOHEELA, you can't go wrong: all our styles are designed specifically for heel dancing.

Here are all the reasons why JOHEELA shoes are a must for anyone who wants to dance in heels.

They provide unrivalled comfort and practicality, preventing pain and injury. But that's not all: at JOHEELA, we're also committed to other core values.

Our manufacturing process

Customisable heels and soles

All JOHEELA styles are customisable with the heel height and sole of your choice, so you really can have a pair of shoes that's perfect for you.

Who hasn't had the frustrating experience of falling in love with a sublime pair of shoes with a heel that's far too high? At JOHEELA, zero frustration!

You can choose the heel height and shape of your choice for your favorite pair, to compose the perfect pair for you. You can also choose the outsole of your choice, to make your shoe as suitable as possible for your sport.

Composing your own pair with the options you want is a possibility we're almost alone in offering.

Handmade shoes

Our shoes are handmade by qualified personnel in a human-sized factory of around twenty employees, located in the Shenzhen region of China.

Each of them carefully produces your pair of shoes through the 30 to 40 steps required to make a pair of shoes (and more for complex styles). 90% of the steps are carried out by hand, thanks to the craftsmanship of our workers. 

Due to the handcrafted nature of our shoes, they may present slight imperfections. Although our quality control team examines and cleans each pair before packing, traces of glue or sewing threads may sometimes be visible, and the soles may not be perfectly smooth due to the materials and thickness used. Nevertheless, these minor imperfections have no impact on the durability of our shoes. They bear witness to the authenticity of our handcrafted products, because every pair is unique, just like you.

Of course, human error can always occur during manufacturing, even if it is very rare. It is therefore possible that the pair you receive may have defects that are not visible to the naked eye. That's why we offer a 12-month guarantee on all our shoes.

Manufacturing lead times

Your shoes are also made to order, so the number of pairs produced per day is limited. Manufacturing lead times can therefore take up to 3 weeks.

The lead time can also depend on the time of year. For example, between August and December, it's often very busy, as everyone is ordering for back-to-school and the end-of-year festivities, so production can take between 2 and 3 weeks. On the other hand, production times are often shorter (1 to 2 weeks) in the off-peak period between January and July.

Once your pair has been produced and packaged, delivery of your order will take between 1 and 3 weeks* depending on your country. *Clickhere to find out more.

A quality shoe

Does this mean that our shoes are of poor quality because they're made in China? The answer is no!

Contrary to what you might think, today's China has come a long way since the 2000s. Many companies decided to manufacture in China in the past to reduce their production costs, as labor is cheaper and less skilled. For many companies, product quality is not a priority: they focus on cutting costs as much as possible, using low-quality materials and unskilled workers to boost margins.

It's because of these companies that "Made in China" has a bad reputation. Quality has a price, just as it does everywhere else in the world: if you have products manufactured at low cost in Europe, you'll also get low-quality products. It's the company that makes the products that is responsible for the quality of the products sold, not the place where they are made.

At JOHEELA, we've decided to work with a reputable factory with skilled employees who are paid what they're worth.

Our values

Competitive pricing

Now you understand that all the above elements have a cost.

However, it's important for us to offer shoes at the best possible price. Of course, we're aware that for many people, this is still an investment, but one that is nonetheless indispensable if you dance in heels on a regular basis.

However, our aim has always been to offer professional-quality dance shoes with a modern design, suitable for heels, customisable and comfortable, all at the most affordable price possible .

And we're proud to keep our promises: JOHEELA is the cheapest brand of heels customisable on the market! We currently offer prices 30-50% lower than our competitors. 

Why don't we make our shoes in Europe? First of all, we want to keep our prices fair. Manufacturing in Europe would make the shoes at least twice as expensive. We want to remain affordable, because we know that not all our customers can afford a customized pair. Many use unsuitable or poor-quality shoes, which are often cheap. Our aim is to make our products accessible to everyone.

What's more, the raw materials and specific components (soles, heels, toe caps, etc.) used in the design of our dance shoes come from China, where the manufacture of these components is much more highly developed. It would therefore make no sense for us to entrust assembly to a European company simply to affix a "Made in Europe" or "Made in France" label for branding purposes, when 100% of the materials used come from China.

Durable footwear

We strive to use durable materials, and to recommend the styles best suited to your practice, so that you can use them for as long as possible.

All pairs and all materials are tested before being put on sale on our site, to ensure that everything conforms to and meets our criteria of quality and practicality.

Our products also come with a 12-month warranty, to give you peace of mind.

A brand that respects the environment

When you order from JOHEELA, you're choosing a sensible method of production. Each pair is made to order, so there's no overproduction and no waste of unsold stock.

Your pair is also shipped directly from our production site to your home, reducing transport and storage, and thus considerably cutting greenhouse gas emissions.

We are committed to not destroying products with production errors or aesthetic defects, if this does not impact on the correct use of the product. We are committed to selling these products at reduced prices, whereas many brands prefer to destroy their products in such cases, polluting the planet with their waste.

An inclusive brand

At JOHEELA, we're committed to offering dance shoes for everyone. That's why we offer our shoes in sizes 35 to 45, and also make sizes 33, 34, 47, 48.5, and 50 on request and at no extra charge, to cover a wide range of shoe sizes.

All our styles can be worn by women, men, non-binary people and all gender identities, because dancing in heels is open to everyone, and we want everyone to be able to dance in non-gender-specific dance shoes.

A caring brand

At JOHEELA, we don't follow the rules of the dance world, we impose our own. We are convinced that a caring and respectful dance world is possible, and we want to infuse this essential value into everything we do.

That's why, on each of our shoots, we make sure that the dancers feel at ease and have a good time sharing. Above all, dance should be a source of sharing and good times.

JOHEELA was created in 2020 by Mathilde, who was faced with a dilemma: choosing between high-quality but high-priced specialist shoes sourced exclusively from the USA, with equally high delivery costs, or low-priced, poor-quality shoes available on unreliable generalist sites, with few guarantees.
So she created JOHEELA to offer an alternative to people in Europe, like herself, who were struggling to find dance shoes specially designed for heels, at a fair price, while offering professional quality and the possibility of customization.

Our prices

Why are you cheaper than some of your competitors?

At JOHEELA, offering low prices is above all a matter of conviction and values. That's why we've chosen to keep our margins to a minimum, in order to offer you a fair price. Some of our competitors may not share these values and therefore set higher prices. 

Unlike some of our competitors, we produce pairs to order, with the options you choose, which means we have virtually no product stock, and therefore no storage costs. Products are shipped directly from our production site to your address, which means there are no additional costs for transport to a storage warehouse, and then to you, our customer. This direct supply chain also helps to reduce our carbon footprint. Our business model not only supports a policy of competitive pricing, but also contributes to an environmentally-friendly approach.

Why do I find styles similar to JOHEELA on other sites at a lower price? 

The answer is simple: these shoes are nothing like ours! For the most part (and often the least expensive), they are not customisable with the heel height and sole of your choice, so you won't be able to customize them to your preferences. This type of shoe is mass-produced under controversial working conditions, which drives the price down, unlike our shoes, which are made to order by hand in a human-scale factory.

Those cheaper shoes you can find on other sites are made from lower-quality materials than ours, and your pair will wear out more quickly: you'll have to buy new ones more often, increasing your ecological impact and emptying your wallet even further.

Of course, these shoes are not designed for dancing and lack the indispensable features of heels mentioned above: heel design, support, comfort, cushioning, ergonomics, size inclusivity... By buying this type of inexpensive shoe, you increase the risk of injury.

What's more, they are often copies and counterfeits of our styles or those of our competitors. As a result, there are no costs associated with style development and design for these manufacturers.

We design and develop all our styles ourselves. If you find a similar style on another site, it's most likely a copy from our styles.

Offering professional-quality dance shoes at a fair price is JOHEELA's primary mission, the very essence of what the brand was created for, and what still constitutes JOHEELA's raison d'être today.

The little extras

Responsive customer service

Our responsive customer service team will always do its utmost to reply to your emails as quickly as possible, advising you on the size or style that would suit you best, or proposing a solution adapted to the problem encountered.

Our customer service team will answer you in French and English within 3 business days from Monday to Friday, 10am to 6pm Paris time, and will do what's necessary to communicate with you if you don't speak these languages.

At JOHEELA, we value respect and open communication. We understand that delays or disappointments with an order can cause frustration, although this is beyond our control. Our teams do their utmost to find solutions quickly and efficiently.

However, if you feel that because you paid €99 for a pair of shoes, it's acceptable to be disrespectful or aggressive towards our teams, then clearly we don't share the same values. We understand that this may represent a significant amount of money for you, but the mental health of our customer service and production teams remains a priority for us, and we do not tolerate aggressive or disrespectful behavior.

Let's not forget that we're talking about shoes, a material good, and that behind every order there are people working and doing their utmost to produce your shoes and help you.

Easy returns, exchanges and refunds

If the pair is not to your liking, you can return it for an exchange or refund (unless otherwise indicated on the product sheet).

The returns process is simplified for customers in Europe. Our return address is located in the Paris region of France, so return shipping costs are more affordable for you.

See our return, exchange and refund policy.

A French company

Although our shoes are made in China, our company is based in the Paris region of France, where our human-sized team (5 people) handles everything from product development, customer service and returns, to marketing, communication, administration and more.

Shoes guaranteed for 12 months

We guarantee all our shoes for up to 12 months from the date of purchase against manufacturing defects when used under normal, recommended conditions. If you have any problems with our shoes, please contact us as soon as possible.

See our product warranty.