Kylie - Stiletto heels - Ready to ship
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Ready to ship : new items from customer returns; stock is therefore limited and varies depending on returns. Delivery only within the European Union and French overseas departments and territories.
This style is suitable for:
Standard-width foot FloorworkDescription
Pairs in stock in our offices near Paris, ready to ship within 3 business days. Click here to see our delivery times for pairs in stock.
Let yourself be seduced by Joheela's most daring pair! With these thigh high boots open-toe lace-ups, your moves are sure to be sexy and flirtatious. With a hint of casualness, Kylie will reveal your feminine, sexy and confident personality. You'll feel confident, sexier than ever!
- Customisable heels: Choose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto. Find out more about heel heights.
- customisable soles customisable Suede parquet floor) or All floors. Learn more about soles.
- Adjustable laces from the foot to the thigh: perfect for adjusting these thigh high boots your legs for ideal support for all body types, as well as for narrow or wide feet.
- comfort: padded insole for optimal comfort during hours of pain-free dancing.
- Zipper inside the calf: to put on your shoes quickly and easily without having to undo and retighten the laces each time.
- Color: black.
- material : Stretch Lycra (soft and comfortable, this material your body's curves).
- Boot height: 53 cm (measured from the ankle to the top of the boot)
- The model measures 1.73m
- Exclusive design by JOHEELA
Heel height shown on the pictures: 11cm stiletto
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
Very poor craftsmanship of the shoe and it smells like chemicals. I have had to keep them sealed in a plastic bag because it was making me nauseous. The sole has buckles in it and in their own words, "the pair you received meets our standard quality criteria." They have also said their shoes are supposed to smell like chemicals because they come from a factory. 🤣It also does not fit well and bunched at the ankle, and is poorly designed. To ship this back I would have to pay 80% of the cost I paid to get the shoe 🤣 don't buy this. It is awful and so are their standards according to themselves.
Hi Shannon,
While we respect your opinion, we'd like to provide some clarification for others reading this review.
The Kylie style is a high-knee boot made from a more structured material. Because of its closed design, it may retain odors more easily, especially after shipping—this is not uncommon for shoes made with this much material. The initial odor comes from the materials used during production and packaging, and it typically fades over time with proper airing (24–48 hours).
As we’ve told you directly, the pair you received met our standard quality criteria. Because our shoes are handcrafted, they may have slight imperfections. The soles may not be perfectly smooth due to the materials and thickness used.
Not every style suits every foot shape, and as mentioned in our email, our designs are based on standard structures that may not be a perfect fit for all customers, especially when it comes to features such as ankle support.
For returns from Canada, you can use the Small Packet International – Air or Surface service, which typically ranges from $26.67 to $50.71 CAD, depending on the weight and delivery speed selected. This is far from 80% of the original cost of the shoes. It’s possible that the postal clerk may have suggested a more expensive shipping option, but there are indeed more affordable choices available. We always recommend asking for the most economical shipping method when returning a package, especially outside of Europe.
We understand that much of your frustration may stem from the return shipping cost, which we know can be disappointing. It seems this led you to focus on certain details in the hope of getting a free return. While we were unable to accommodate that request, we do acknowledge your feedback and understand your disappointment.
Have a nice day,
, JOHEELA Team,
I absolutely love these boots. I'm a city girl and have always admired over the knee boots. I never had any until now! I'm in Hawaii and everyone tells me that they are some bad a$$ boots. I don't always come across as "bad a$$" but I'm glad that when I dance I have that edge with the help of these. Love them... if you're thinking about getting them, definitely invest in these, you won't regret it.
Hi Reese,
Thank you so much for taking the time to leave such a lovely review and for sending this cute picture. You look amazing in them! Thanks for choosing our product and for recommending it to others.
. We look forward to seeing you again on Joheela.
Have a nice day!
, Joheela
These boots are absolute head turners!!!! They have so much extra lace so are perfect for adjusting to fit all leg shapes! They are so comfy and don't hurt when doing floor work! If you're hesitating it...just get them!!!! You won't regret it!
Hello,
Thank you for your review! We're glad to hear that you appreciate the comfort of your Joheela shoes.
We look forward to seeing you again at Joheela.
Have a nice day!
The Joheela Team
Fits nicely, very comfortable
Super cute style, super comfortable
Love my new Joheela shoes! I feel so sexy in them. Perfect for dancing❤️
Beautiful and comfortable
The boots are amazing
According to Joheela, the parcel was registered as "delivered" to the janitor of the building (we don't have a janitor). According to colissimo, the parcel didn't fit in the letterbox (apparently my name doesn't appear there either), so it was returned to sender because I couldn't be reached (they got my mobile number wrong)...
and as for the sender clevia, an unknown company? We spoke to them on the phone once, then couldn't reach them for 2 weeks on their numbers, no e-mail?
Joheela's final answer: either we get a 50% refund or we have to pay a part again to be delivered a new pair. Very very disappointed, basically it was a gift that turned out to be poisoned. This looks like a dark scam. Sounds like a dark scam.
Hello Elisa,
Thank you for taking the time to explain the situation to us in detail. We have already replied to you by email.
We fully understand your disappointment, especially since this package was meant to be a gift, and we are sincerely sorry for the complications you encountered.
To clarify a few points:
- The package was indeed marked as “delivered to the building manager” by Colissimo on June 24; this is a generic notation used when the package is handed over to someone on site and then returned to the warehouse. Your package was not delivered to you but was returned to the sender, as indicated on the tracking information.
- According to the Colissimo tracking information, “Your Colissimo could not be delivered due to an address issue. It will be returned to the sender,” as explained in the email. Out of more than 1,000 packages sent to France each month, it is indeed very rare for a package to be returned to the sender. And when this does happen, it is 100% of the time because the recipient’s first and last names are not listed on the mailbox.
- As for Clévya, it is our in-house logistics partner (not directly accessible to customers), but Colissimo handles the final delivery, and Joheela manages customer relations.
Regarding the proposed solution:
Since the package was returned to us, we offered you the following options: We could reship the pair for a fee of 10€, which would partially cover the reshipping costs, or we could issue a 50% refund on your order if you’d prefer to cancel it permanently.
We assure you that we have no interest in making this an unpleasant experience, and we sincerely hope to find the fairest solution to resolve this situation.
Please feel free to contact us with any questions or for further information.
Have a nice day,
They're gorgeous and the side zipper helps put them on without undoing the laces every time. Great balance even though I took the highest, thinnest heel 🥰🥰
Super comfortable, super beautiful!
Very flexible and easy to move around.
very happy with these magnificent thigh high boots!
amazing!!!!🤩🤩🤩
Kylie - Stiletto heels - Customisable
Easy to put on and take off choose your size I took a 39 it fits me what can I say more that it is the second pair that I take on this site I am not disappointed quality at the top very pleasant to wear kylie are very original to wear and at the same time very stylish
Hello, Naoelle,
Thank you for your review! We're delighted to hear that you're satisfied with your pair.
We look forward to seeing you again on Joheela.
Have a great day!
Joheela
Love it ! I've accrually a big size and it fits ok!
Hello Marilyn,
Thank you for your review! We're glad to hear that your pair fits you well.
We look forward to seeing you again on Joheela.
Have a nice day!
, Joheela
These are some bad a** heels! I'm a new heels technique dance teacher in Hawaii and I'm so excited to start wearing these while I teach. I've always wanted to own a pair of over the knee boots and now I do! They're comfy and I appreciate the zipper and the laces. It's perfect for everyone because you could adjust it. However the actual foot part feels just a tad bit bigger but i think if i ordered a size smaller, it might've been too tight. Mahalo nui loa for being my first pair of legit dance heels! Also, everyone that comes over and sees me practicing with these boots tell me that they are the baddest heels! I cant wait for Xmas to another pair!
Hi, Reese!
Thank you so much for leaving such a positive review!
We're glad to hear that our Kylie— Stiletto heels —are living up to their reputation.
Thank you for sharing your experience.
We are thrilled to count you among our customers!
Have a nice day!
, Joheela
Sexy and comfortable
Now I can dance for hours
Kylie - Stiletto heels - Customisable
Hello,
Thank you for your positive review! We're delighted to have you as a customer.
Have a nice day!
Joheela Team
I live this fabric and very comfortable. But the size is a little bit smaller
Hello,
Thank you for your review! We're glad to hear that you love the fabric and find the shoes comfortable. We apologize that the size was a bit smaller than expected. Although our size guide is based on factory measurements and customer feedback, each person has a unique foot shape, so the fit may vary. We recommend measuring the width of your foot to ensure a more accurate fit when choosing the right size.
Have a nice day !
Joheela Team
I wear and ordered size 39, but it feels like size 38. For the rest everything is fine
Hello,
Thank you for your feedback. We're sorry to hear that the shoes are too small. If you haven't worn them yet, we suggest returning them and exchanging them for a larger size for better comfort. If you didn't measure your feet before ordering, we recommend doing so. You can find our quick and easy method in our size guide here (https://www.joheela-shop.com/pages/guide-des-tailles). We’re here to help via email (contact@joheela-shop.com) with any questions about sizing or the exchange.
Have a great day!
, Joheela Team
Beautiful boots and great quality
Hello,
Thank you for your positive review! We are glad to count you among our customers.
Have a nice day !
Joheela Team
Kylie - Stiletto heels - Customisable
Hello,
Thank you for your positive review! We're glad to have you as one of our customers.
Have a nice day!
The Joheela Team
Dancing boots, absolutely fabulous, very comfortable, pretty, sexy, in a very soft fabric, they allow you to move well, all in comfort and sensuality!
Hello,
Thank you for taking the time to write a review. We’re delighted to hear that you’re satisfied with your pair.
We look forward to seeing you again on Joheela.
Have a great day!
The Joheela Team