Knee pads
"Customisable" Shoes
These pairs are handmade to order with the options you have choosen (heel height, sole type), which can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
IMPORTANT: For "customisable" shoes ordered after November 11, 2024, delivery cannot be guaranteed for Christmas.
"Ready to ship" shoes
These pairs are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*! Processing and delivery costs from €14.9*.
LIMITED STOCK: New pairs from customer returns. If the pair is not available, you can order it in "customisable" version with the options of your choice.
Important information
- Kneepads and Sisterhood chains cannot be ordered with "ready to ship" pairs at this time.
- To avoid any errors, please place two separate orders if you wish to order both a "ready to ship" pair and a "customisable" pair.
Our "customisable" shoes are handmade to order with the options you have choosen (size, heel, sole).
Click here to find out more.
Description
The must-have accessory for dance classes in heels: your Joheela knee pads! No more bruises and pain: these knee pads are shock-absorbing, giving you the comfort and protection you need to perform moves on the ground. Choose the color that best matches your outfit or skin tone: black blue, light brown or cream.
- Adaptable size: for a thigh / knee circumference of 30cm to 50cm.
- Color: blue, black, cream or light brown.
- Material: breathable sponge and elastane
- Dimensions : 21cm*14cm, diameter 30 to 50cm
- VEGAN
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Post office delivery is not available directly. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office/repair point, if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You have a 30-day cooling-off period after receipt of the item.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
Customer Reviews
Great !!!
Nice shoes, comfortable
Perfect!
Hello,
Thank you for your positive review! We are delighted to count you among our customers.
Have a nice day!
Joheela Team
Really cheap and bad guality. The edges are sewn unevenly and it shows really ugly because the stitching is white.. First ones and last ones
Hello,
We're sorry to hear about your experience. It's concerning to learn that you found our shoes to be of poor quality and that the stitching was uneven and unattractive. This does not meet our standards of excellence, and we apologize for any disappointment it may have caused.
We take quality control seriously, and your feedback will be shared with our production team to ensure improvements are made. If you would like to discuss this further or if there's anything we can do to make things right, please don't hesitate to reach out to us.
We appreciate your feedback as it helps us strive for better products and services in the future.
Have a nice day.
Joheela Team
Best hills i have ever had, super comfet like walking on a cloud. Very beutiful too!
Hello,
We're thrilled to hear that our heels are the best you've ever had! It's wonderful to know that they are super comfortable, like walking on a cloud, and also very beautiful.
Have a nice day!
Joheela Team
Good product !
Hello,
Thank you for your review! We are glad to know that you are satisfied with your pair.
Looking forward to seeing you again on Joheela.
Have a nice day !
Joheela Team