Andréa - Chunky heel - Ready to ship
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Ready to ship : new items from customer returns; stock is therefore limited and varies depending on returns. Delivery only within the European Union and French overseas departments and territories.
This style is suitable for:
Standard-width footDescription
Click here to see our delivery times for pairs in stock.
Andréa is sure to win over fans of closed toes! With its irresistible bi-material effect, this ankle boot with rounded closed toe is easy to wear and adds style and charm to your dance. This pair is also ideal to be worn in everyday life to enjoy the Joheela comfort on a daily basis !
- : Choose the height and shape that suits you for a silhouette that reflects your style: 10 cm thick and 8.5 cm to 11 cm stiletto(see Stiletto heels options).
- Learn more about different heel heights
- customisable soles customisable Suede parquet floor) or All floors. Learn more.
- : perfect for adjusting the shoe to your foot for ideal support.
- Comfort : padded insole for optimal comfort for hours of pain-free dancing, tongue for added comfort with laces.
- : for quick and easy dressing.
- color: black.
- Material : Vegan synthetic leather and vegan synthetic suede.
- Exclusive design by JOHEELA
Heel height shown in the photos: 11cm stiletto.
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
Very comfortable shoes to wear and dance in. They don't hurt your feet and the sole is really comfortable.
I just didn't really understand why the laces were so long... is there an explanation?
Good ankle support and foot protection
Sent the perfect package and my first class—it was super comfortable. ☺️
They're gorgeous and super comfortable!
I love these stilettos! Great communication and shipping. They are a little narrow but overall the fit is true to size.
Hi, Seanna!
Thank you for leaving a review for our Andréa. We're so happy to hear that you love them and that you had a great experience with our communication and shipping. If you have wider feet, this particular style may feel a bit snug. However, we're glad to hear that overall the fit was true to size for you.
Thank you for choosing our product, and we hope you continue to enjoy your new dance stilettos!
Have a great day,
, Joheela Team
Scarpe molto comode per ballare, taglia perfetta (seguendo le istruzioni per la taglia), unico piccolo problema : lacci troppo lunghi
Very comfortable I love them
I though my previous heels were too high for me, turns out they just didn't support my feet at all! With these I can walk and dance as if I were wearing sneakers!
First time I ordered, the manufacturing time was a little longer than expected but after the shipment was 1 week.
Pretty as on the picture, comfortable and stable for dancing.
Just the laces are a bit long.
But otherwise top-notch!
After following the size guide and advice for complicated feet like mine, I chose the closed-toe model. The shoes are perfect and pretty, and democratic in price. The joy of dancing and feeling beautiful and supported. Thank you, Joheela!
Andréa - Stiletto heels - Customisable
Hello,
Thank you for your positive review! We are glad to count you among our customers.
Have a nice day !
Joheela Team
I've been using them for several months in a heels class and they're very comfortable, they hold the ankle well. I recommend them!
Hello,
Thank you for your positive feedback! We are delighted to hear that our Stiletto heels are comfortable and provide good support for your ankle. Thank you for your recommendation.
Have a nice day!
Joheela Team
Hello, delighted to have received my order. Even if the delays are quite long. I find that the shoes fit large yet I hesitated to take 35. I laughed when I saw the length of the laces 1m80. I changed the length of the laces. Packaging well done but no invoice. Unfortunately there was no Suede sole when I ordered. This allowed me to put them on outside and it was very good, very comfortable and of course no foot pain! They're very comfortable and I can't recommend them highly enough. Best regards
Hello,
Thank you for your positive review and for sharing your experience. We’re glad you enjoyed the comfort of your shoes, and we’ll take your feedback into account to improve our products. You can download your invoice from your order confirmation email if needed.
Have a great day.
The Joheela Team
They are perfectly Fine! (:
Hello,
Thank you for your positive review! We are glad to count you among our customers.
Have a nice day !
Joheela Team
Great quality, great hold, received quickly in good packaging with a little bag as a bonus. Highly recommended!
Hello,
Thank you for your positive review! We're delighted to have you as a customer.
Have a nice day!
Joheela Team
Beautiful and super comfortable! I can't take them off!
Hello,
Thank you for your review! We're delighted to hear that you're enjoying how comfortable your pair is!
We look forward to seeing you again on Joheela.
Have a nice day!
Joheela Team
Love them. Super comfortable for starting heels classes.
Hello,
Thank you for taking the time to write a review. We're delighted to hear that you're satisfied with your pair.
We look forward to seeing you again on Joheela.
Have a nice day!
Joheela Team
Andrea - Chunky heel - Customisable
Hello,
Thank you for your positive review! We are glad to count you among our customers.
Have a nice day !
Joheela Team
as comfortable as heels can get. i feel very stable in them and they have a very nice quality.
first i received the wrong size so i had to wait more than double the time but waiting was worth it and mistakes can happen :)
Hello!
We're glad to hear that you find our heels as comfortable as they can be and that you feel very stable in them. It's also great to know that you appreciate their high quality. We apologize for the inconvenience caused by receiving the wrong size initially, but we're happy to hear that the wait was worth it for you. Thank you for your understanding.
Have a nice day!
Joheela Team
Very pretty shoes, but laces too long.
Holds well on any ground.
Hello,
Thank you for your review. We're delighted to hear that you're enjoying your pair of Joheela shoes.
Your feedback is important to us and will help us improve our product.
We look forward to seeing you again at Joheela.
Have a great day!
The Joheela Team
Very nice pair of heel, the materials feel nice. Only issues I have is that the toe shape is quite narrow for me personally so it's not the most comfortable. The 10cm heel is also sharper compared to other heels I have. So in combination of those 2, it makes is harder to wear, I think it will take some getting used to
Hello,
Thank you for your review and your feedback!
We look forward to seeing you again on Joheela.
Have a nice day!
The Joheela Team
Very comfortable shoes to wear and dance in. They don't hurt your feet and the sole is really comfortable.
I just didn't really understand why the laces were so long... is there an explanation?
Hello,
Thank you for your review. We’re delighted to hear that you’re enjoying your pair of Joheela shoes. I understand your concern. For this particular model, we had to choose between laces that were too short or too long. We opted for the longer laces to ensure that users could at least close their shoes properly. It was a compromise to avoid the opposite problem, where the laces would have been too short to allow for proper lacing.
Your feedback is important to us and will help us improve our product.
We look forward to seeing you again at Joheela.
Have a great day!
The Joheela Team
Andréa - Stiletto heels - Customisable
Hello,
Thank you for your positive review! We're glad to have you as one of our customers.
Have a nice day!
The Joheela Team
Very nice but average quality.
Hello,
Thank you for sharing your feedback. We're sorry to hear that you found the quality of our shoes to be average. We've taken your feedback to heart and will strive to improve our products to better meet your expectations in the future.
If you need additional assistance or have any other comments, please don't hesitate to contact us. We're here to help.
Thank you for your feedback, and we hope to have the opportunity to fully satisfy you in the future.
Have a great day!
The Joheela Team
Very happy with my purchase.
The only improvement would be to reinforce the tip so that it's more solid, because with the moves it's deformed a bit, but the result is still great :D
Hello,
Thank you for your review. We're delighted to hear that you're enjoying your pair of Joheela shoes.
Your feedback is important to us and will help us improve our product.
We look forward to seeing you again at Joheela.
Have a great day!
The Joheela Team
I took these shoes in 10 cm heel and they are really perfect for dancing, hold the foot and ankle well.
Hello,
Thank you for your review! We're delighted to hear that you're satisfied with your pair.
We look forward to seeing you again on Joheela.
Have a great day!
The Joheela Team
In diesen Schuhe habe ich ein super Halt, nur die Schnürsenkel sind einbisschen sehr lang. Ansonsten liebe ich diese Schuhe! Mit dem Reisverschluss habe ich es noch mal einfacher die Schuhe an und auszuziehen
Hello,
Thank you for your review. We're glad to hear that you like your Joheela shoes.
Your feedback is important to us and will help us improve our product.
We look forward to seeing you again on Joheela.
Have a nice day!
The Joheela Team