Vénus - Stiletto heels - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
All foot widths All levelsDescription
Awaken the goddess within you with Vénus This pair of gold lace-up sandals embodies feminine sensuality and power. Their golden hue illuminates your moves moves imbues each step with a divine aura. With their elegant and daring cutouts, Vénus your confidence and inner strength, allowing you to dance with poise and elegance. Let your divine power shine: whether dancing or going about your daily life, Vénus invites Vénus to be your own muse.
- Customisable heels: Choose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto. Find out more about heel heights.
- customisable soles customisable Suede parquet floor) or All floors. Learn more about soles.
- : perfect for adjusting the shoe to fit your foot from the toes to the ankle for ideal support, even for narrow or wide feet.
- comfort: padded insole for optimal comfort during hours of pain-free dancing.
- : for quick and easy dressing.
- Ankle buckle: for a custom fit to your ankle.
- Color: light gold.
- material : metallic synthetic leather (material to friction).
-
Use: this pair is not recommended for floorwork, as material is sensitive to rubbing and will be damaged more quickly when doing floorwork.
- Exclusive design by JOHEELA
Heel height shown in the photos: 11cm stiletto.
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
I love this pair—they're super comfortable even with an 8-cm heel. I got a size 39 because I usually wear a 38.5; maybe I should have gotten a 40 since my big toe ends up sticking out a bit, but I'm happy with my purchase.
Beautiful, close to perfect, but my little toe sticks out of the side hole... I'll fix it somehow.
Beautiful high heels, fast shipping
Really cool shoes! Super comfortable, an exhilarating feeling!
On the other hand, there are already signs of wear on the laces... we'll see how they hold up over time!
I'm never disappointed by your shoes! They're so comfortable to wear—and to dance in, of course—that I don't even feel like I'm in heels. Thank you!
I am completely dissatisfied with my purchase. The custom heel arrived at 10.2 cm instead of 11 cm, and they are aware of this. They did not allow returns.
Hi Rita,
We're very sorry to hear that you're dissatisfied with your purchase, and we understand your concern about the heel height.
We would like to clarify that this information is detailed in our heel guide, available here: https://joheela-shop.com/pages/guide-des-talons
As explained, the actual heel height may vary slightly depending on the shoe size. This slight adjustment is intentional and helps ensure better stability and comfort when wearing the heels.
We would also like to clarify that returns are certainly possible. However, since this variation is not considered a defect but rather part of the design, return shipping costs are not covered.
We understand that this may not have met your expectations, and we regret any confusion this may have caused.
If you have any further questions or need assistance, please don't hesitate to contact us.
Have a nice day,
, Joheela Team
Very beautiful color
The height is acceptable for me as a beginner.
Magical
Lovely fit and look great
A little long despite my measurements (wide feet category, but in fact, my normal size would have been fine). Very comfortable, the delivery process was perfect, and they are beautiful :)
I am delighted with my shoes: beautiful, the right size, and such fast delivery to the French overseas departments! Thank you! The only slight downside is having to pay VAT (because in the French overseas departments, we pay VAT again when the goods arrive at customs... which makes it expensive with the delivery and customs fees).
I already have seven pairs of Joheela dance shoes. From pumps to thigh-high boots, and I have to say that these are my favorites. They look even better in real life than in the photo.
Scarpe arrivate in perfetto stato e ben confezionate. La qualità è ottima a partire dalla suola alla pelle della parte superiore. La calzata è molto comoda proprio perché è regolabile in ogni centimetro del piede. Inoltre la pianta è molto morbida e attutisce .
Il fatto che fosse regolabile per me che ho i classici problemi di alluce era fondamentale e con questa scarpa posso confermare che è possibile ballare per ore senza soffrire troppo.
The Vénus are very pretty and comfortable, really pleasant to wear!
I love it! Superb pair that gives me well-being and passion! I feel confident with every step!
It's everything you want in a dance shoe
Super-friendly model! Works like a charm...
The only flaw is that the laces hold the instep in place, which I guess isn't very comfortable in the long run!
Satisfied with my order and shoes (shipping time, quality, customer experience)
The shoes are perfect and they arrived so quick, thank you!
Visual masterpiece! Beautiful heels, unfortunately it is a little bit too wide for my ankles, so I need to tighten the lace to its maximum and I still feel it little bit loosen. I would recommend to write it down in the description.
Beautiful shoes, stable and comfortable for many hours. Just like the photos.
A comfortable, elegant model that holds the ankle in place!
top pairs of shoes, very comfortable to wear
Not worth the price... Shoes too small even following the website... ugly finishing... especially on this model... Buy on Aliexpress it's 20€ and that's the real price of Joheela shoes...
Hello Pauline,
We're sorry to hear that your experience with our product didn't meet your expectations. At Joheela, we strive to offer high-quality products and satisfy our customers, and we take feedback very seriously.
If you have encountered any issues with sizing or workmanship, our customer service team is here to help you find a solution. Please contact us at contact@joheela-shop.com and include your order number. We’d be happy to assist you.
We’d also like to remind you that, as stated in our size guide: “9 out of 10 customers find their correct size using our size guide!” Please note, however, that the size guide is just that—a guide—designed to help you find the right size within our brand, but it cannot guarantee the correct size, as many factors can affect the results, such as the width or shape of your feet, or inaccurate measurements.'
We also encourage you to visit our "Why Choose Joheela" page (https://joheela-shop.com/pages/pourquoi-choisir-joheela) to learn more about the reasons behind the price of our shoes and our commitment to quality and craftsmanship.
We are here to provide you with any assistance you may need.
Best regards,
The Joheela Team
This is my first purchase of heels and I'm very happy with them. Comfortable, lightweight.
A pleasure to dance in.
Very beautiful and comfortable...
Satisfied, pretty, comfortable, correct color.
However, the insole is already coming off a little, and the laces are much too long. I have to go around my ankle several times, which is annoying. Such long laces are not useful
Satisfied, pretty, comfortable, correct color.
However, the insole is already coming off a little, and the laces are much too long. I have to go around my ankle several times, which is annoying. Such long laces are not useful
Hello Julie,
Thank you very much for your comment and feedback on our heels Vénus. We're delighted that you're satisfied with their appearance and comfort. We're sorry to hear that the insole is coming loose slightly; please contact us as soon as possible so we can work together to find a solution.
As for the laces, we realize that their length can be a nuisance. We will take your feedback into account to improve our products in the future.
Thank you again for your trust and support of our brand.
Have a great day,
The Joheela Team,
Vénus - Stiletto heels - Customisable