Heel protectors for slim stilettos - Size 1
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Description
Extend the life of your heels with our protective tips! Specially designed to protect the heels of your Stiletto heels, they also help preserve delicate dance studio floors. With their transparent design, they offer discreet protection for all your heels, whatever their color. Exclusively for heels JOHEELA, these toe caps fit your heels perfectly, guaranteeing tailor-made protection.
- Size 1 for 9.5cm stiletto slim and 11cm heels stiletto slim
- Size 2 for heels 7.5cm standard, 8.5cm stiletto standard and 10cm stiletto standard
- Color: transparent.
- Material TPU.
- Supplied with a carrying bag.
- Note that heel protectors raise your heels by a few millimeters (around 4mm).
- Not compatible with Victoria gold heels.
- VEGAN
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
Size 1 protectors don't fit on my slim 9.5 cm stilettos.
I thought I had followed the size selection instructions on the website.
Hello, Joannie,
Thank you for your feedback on the heel protectors.
We've posted a video on the product page that explains how to install the protectors: https://joheela-shop.com/products/protecteurs-de-talons
You need to tilt the protector to cover part of the sole, then insert them.
Feel free to ask if you need help.
Have a great day,
, Joheela Team
Protects my heels, I'm happy with my purchase.
Good product
Top
TB, suitable for shoes
Good condition
Perfectly suited
Works well.
Very handy!!! I highly recommend it!!!
My very first pair. I wore them to class yesterday and they felt great! Beginner-friendly and easy to tighten for support. The quality feels very good. I'm usually a size 40, but the size guide said to go up a size, and 41 fits perfectly.
It's okay, but a little expensive
The protector fits the heel perfectly and stays securely in place. Once in place, it doesn't move, and you can dance or walk normally without even noticing it's there. Very practical and effective.
Great
Very good quality, the right size. Perfect!
Didn't get them
Hello Hanna,
We're sorry you couldn't find your heel protectors. They are sometimes easy to miss because they come in a very small black pouch at the bottom of the black bag. If they aren't there, please email us at contact@joheela-shop.com with your order number, and we'll take care of it.
Best regards,
The Joheela team
It's much more comfortable to work with the protective covers on the parquet floor.
I like it. Very good and perfect for protecting your shoes.
Good size
Super comfortable
Easy to adapt.
Great!
🫶🏻
Sometimes it comes loose depending on the dance
Very practical. They add 1/2 cm to the heel height.
Very good
Good quality, came in a little bag💕 Thank you
These are great heel protectors, though they’re a bit tricky to put on suede soles, since the suede extends all the way to the tip of the stiletto, so I had a bit of a struggle putting them on without damaging the suede part of the heel
Great! 👍
Top
Amazing item!
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