Ana - Gold chains - Stiletto heels - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
Standard-width footDescription
Dare to assert yourself with Ana gold chains! With its stretchy matte vegan material , Ana is undeniably modern, bold, and versatile. Its removable chain adds a touch of daring and character to your dance. Dance with confidence, Ana accompanies your every step with the perfect balance of power and softness, sensuality and self-assertion.
- Customisable heels: Choose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto. Find out more about heel heights.
- customisable soles customisable Suede parquet floor) or All floors. Learn more about soles.
- Removable gold chains: one shoe, two styles!
- comfort: padded insole for optimal comfort during hours of pain-free dancing.
- Zipper: for quick and easy dressing.
- Color: black gold chains.
- material : matte vegan synthetic leather, stainless steel chains.
- Use: This pair is not recommended for floorwork because the material sensitive to friction and will wear out more quickly with ground work.
- Morphology: As this model does not have laces, it may not be suitable for certain foot shapes (particularly narrow or wide feet). Order one size larger than the recommended size if you have wide feet. Measure the width of my feet
- Exclusive design by JOHEELA
Heel height shown in photos: 11cm stiletto, 10cm stiletto, 8.5cm stiletto.
Credits video: choreographer and dancer @powerpumpsdance / Camera work : @michelledanzinger
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
If you want to waste your money, I suggest you buy these shoes. After just a few wears, the leather around the toe area of the dance shoes has started to come apart. And don't expect to get your money back for this poor-quality item—you won't.
Hi Daniela,
We understand it can be disappointing to see signs of wear after just a few uses. Upon review, it appears that the wear is likely caused by movements while dancing, during which the sides of the shoes may have rubbed against the floor.
It is important to note that, as indicated on the product page for the Ana style, this style is unfortunately not recommended for floorwork:
- Use: This pair is not recommended for floor work because the material is sensitive to friction and will wear out more quickly during floor work.
As a result, small areas around the part that comes into contact with the floor tend to wear out more quickly. For floorwork, we recommend choosing a style made from a more durable material, such as the Leana, Emily, Lisa, or Louane models. Each style is designed differently using specific materials and is therefore suited to a specific use.
I would like to reassure you, however, that this is purely a cosmetic issue and does not affect the durability of your shoes. Your pair is covered by a 12-month warranty. If you encounter any other issues, please feel free to contact us.
Have a nice day,
, Joheela Team
material peeling off after just an hour of dancing, even though the shoes are brand new—or after just a 2-second slide across the floor. Joheela tells me there’s nothing they can do, that this pair isn’t designed for floorwork… That’s ridiculous when you’re paying almost €100 for shoes and they’re already damaged.
Hello Clara,
We're sorry to hear that you were disappointed with your experience.
For this model, as indicated on the product page:
material : matte vegan synthetic leather, stainless steel chains. The material is susceptible to abrasion.
Usage: This pair is not recommended for floorwork because the material is susceptible to abrasion and will wear out more quickly with floor contact.
Even brief contact with the ground can cause significant abrasion, depending on the type of movement, the pressure applied, the type of surface, or the intensity of friction. This type of wear is associated with using the material under conditions other than those recommended.
We are, of course, available to recommend a model that is better suited for training that includes floor work.
Have a great day,
, Joheela Team
Great quality—I'd definitely order from here again!!
I'm truly amazed. The first night I wore these, I danced salsa in them for 5 hours. The soles of my feet didn't hurt at all.
Great purchase, I recommend them! They provide excellent ankle support, and they're a joy to dance in.
Be careful when doing floor work, as they can get damaged.
Very disappointed with the quality of this shoe
I advise against purchase
The leather effect comes off on the first use. So after a while I can't even imagine the condition of the shoe. 😔
Hello Mathilde,
We're sorry to hear that you're not satisfied with the quality of our Ana shoes. Unfortunately, as stated in the product description:
Usage: This pair is not recommended for floorwork because the " material " is sensitive to friction and will wear out more quickly with floorwork.
Depending on your needs, the Léana, Emily, or Sarah models might be a better fit, as they're made from vegan suede, a type of material that's more resistant to abrasion.
If you need assistance, please feel free to contact us by email at contact@joheela-shop.com.
Have a great day,
, Joheela Team
nothing to say about size and comfort.
On the other hand, the material this model means that ground moves cause rubbing, which damages the shoe very quickly :'(
I've got 2 older pairs that wear out much less quickly.
Really comfortable and easy to put on. Also they look fabulous on the feet!
The shoes I got are the perfect fit for my feet. They embrace it like a glove. The softness of the sole will surely improve my dancing. The only negative side was the long wait. I ordered them in the half of December and they arrived at destination in the half of February. That was a little bit exhausting. I hope that the delay was just a cross of events (such as Christmas time, cinese new year and the fact that they lost my package) because I will for sure order again for the perfect fit these shoes have.
You have to send it back, but the costs are high.
Hello Sarah,
We're sorry to hear that the product size isn't right for you. Did you measure your feet and choose the recommended size based on our size guide? Unfortunately, this style doesn't fit all foot shapes. We understand that return shipping costs can be high, but as noted on our returns page, you'll unfortunately have to cover those costs yourself.
Best regards,
The JOHEELA Team
love them!!!
Very nice shoes received well packaged. However, after just 30 minutes of dancing (yes, not even a full class), the inside of the shoe is already damaged! Admittedly, it's not leather, but for almost €100 a pair, the quality is clearly mediocre. I wouldn't recommend them at all.
Hello Iris,
We're sorry to hear that you're having a problem with your pair.
We'd like to help you resolve this issue. Could you please send us an email at contact@joheela-shop.com so we can find a solution for you?
Have a great day,
, JOHEELA Team
Beautiful shoes, though, a little small, I took my usual size.
Hello,
Thank you for sharing your review of our Ana shoes with gold chains. We're delighted that you think they're beautiful. However, we recommend that you measure your feet as indicated in our size guide rather than choosing your usual size. We hope this will help you find the perfect size for your next purchase.
Thank you again for your trust.
See you soon!
Comfortable and beautiful
Hello,
Thank you for your review! We are glad to know that you are satisfied with your pair.
Looking forward to seeing you again on Joheela.
Have a nice day !
Joheela Team
The quality of heels are not strong enough
Hello,
Thank you for your feedback regarding the quality of the heels. We're sorry to hear that they did not meet your expectations in terms of durability. Please provide us with more details about the issue so that we can better understand the problem and find an appropriate solution for you. Your satisfaction is important to us, and we are committed to improving our products.
Have a nice day !
Joheela Team
Very satisfied! I asked myself a lot of questions to choose the right size: you really have to rely on the measurement of your foot in cm and not your usual size! I'm a size 37 in dress shoes, so I took a size 39 because I measured 24.5 cm. I'd have been even more comfortable in a size 40 to wear socks with them, because that's just right! They're very comfortable, because the sole is soft, but they're a bit warm. It takes a while to "break them in" so you can bend your ankles while dancing, as ankle boot is very tight-fitting at first, but at least they hold your ankles well even without laces! Very elegant with or without chain! To be seen over time if the material leather is too fragile with rubbing, otherwise nothing else to report :) I got them very quickly in less than 15 days.
Hello,
Thank you very much for your detailed and positive feedback! We are delighted that you are satisfied with your purchase. It is indeed essential to use the cm measurement of your foot rather than your usual shoe size to find the ideal size, as indicated in our size guide.
You can also measure the width of your foot and refer to our width guide for even greater precision. If you have wide feet, it may be a good idea to choose a size larger than the recommended length to ensure greater comfort.
Thank you for your confidence!
Have a nice day!
Joheela Team
Very satisfied! I asked myself a lot of questions to choose the right size: you really have to rely on the measurement of your foot in cm and not your usual size! I'm a size 37 in dress shoes, so I took a size 39 because I measured 24.5 cm. I'd have been even more comfortable in a size 40 to wear socks with them, because that's just right! They're very comfortable, because the sole is soft, but they're a bit warm. It takes a while to "break them in" so you can bend your ankles while dancing, as ankle boot is very tight-fitting at first, but at least they hold your ankles well even without laces! Very elegant with or without chain! To be seen over time if the material leather is too fragile with rubbing, otherwise nothing else to report :) I got them very quickly in less than 15 days.
Hello,
Thank you very much for your detailed and positive feedback! We are delighted that you are satisfied with your purchase. It is indeed essential to use the cm measurement of your foot rather than your usual shoe size to find the ideal size, as indicated in our size guide.
You can also measure the width of your foot and refer to our width guide for even greater precision. If you have wide feet, it may be a good idea to choose a size larger than the recommended length to ensure greater comfort.
Thank you for your confidence!
Have a nice day!
Joheela Team