Jenna - Stiletto heels - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
All foot widths All levels BeginnerDescription
Discover Jenna: the must-have shoe that's a must-have! Combining transparent mesh with patent vegan leather, Jenna brings the perfect balance of sensuality and assertive character to your dancing. Its innovative double-band design combines bold style and comfort, with eyelets resting on a patent leather band to reduce pressure on the skin. With Jenna, every dance step is an affirmation of your character, so you can dance with captivating intensity and confidence.
- Customisable heels: Choose the height and shape that suits you for a silhouette that reflects your image: from 8.5cm to 11cm stiletto.
- Learn more about different heel heights
- customisable soles: Suede parquet floor) or All floors. Learn more.
- Adjustable laces: perfect for adjusting the shoe to your foot from toe to ankle for ideal support, even for thin or wide feet.
- Comfort: padded insole ensures optimum comfort for hours of pain-free dancing.
- Innovative design: eyelets on a double band to reduce eyelet pressure on the skin
-
Back zipper: to put on your pair quickly and easily.
- Color: black.
- Material : Patent vegan synthetic leather, mesh.
- Use: This pair is not recommended for floorwork because the material sensitive to friction and will wear out more quickly with ground work.
- Exclusive design by JOHEELA
Heel height shown in the photos: 11cm stiletto slim, 9.5cm stiletto slim, 8.5cm stiletto standard.
Dancer: Nolwenn Battaglini @nols.btg
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
Great Excellent
It's gorgeous 👌🏻—super comfortable and soft
My new favorite heels!!
I bought them for my daughter, who decided to take up heel dancing. These are her first pair of dance heels; she says they're wonderful and very comfortable.
Gorgeous!
They arrived on time, just as specified in the customization. Awesome!
Perfect 😍
A little small 😔😔😔
Hello,
Thank you for your review of our Jenna heels. We're sorry the size didn't work for you. Based on your video, it seems the shoes are a little too small for you. We recommend choosing your size based on your measurements for a comfortable fit, as mentioned in our size guide.
We'd be happy to help you find your size in our store. Feel free to contact us by email at contact@joheela-shop.com.
Have a great day,
The Joheela Team.
They fit really well—perfect for narrow ankles. I actually went up a size because I have wide feet and the size guide recommended it, and they fit perfectly! The only downside was that the heel on the right shoe was slightly crooked (it was already like that when they arrived), likely due to the handmade nature of the shoes. The difference seemed so minor that I didn’t pay it any mind. After one dance class, however, I did notice that the balance on the right side was different and that foot tended to slip more often. The Joheela team took my comment seriously right away, and once the problem was identified, they immediately offered to send a new pair free of charge. Excellent service and very friendly people. Overall, the shoes are very comfortable.
Hi!
Thank you for taking the time to leave us a review. We're glad to hear that the heels fit well and are comfortable for your narrow ankles.
We're sorry to hear about the minor defect on the right shoe. We don't see any problem in your photo, but if it's causing you any discomfort or if you notice it more when you see it in person, please contact us at contact@joheela-shop.com so we can help you further.
Have a lovely day!
, Joheela Team
Those are my first ever dance heels and I love them!
, I'm taking one star away because if I'm wearing socks, they get caught in the zipper at the back, so I usually don't use it and lace them up every time. But when they're on, they're super comfy and cute!
I recommend going up a size if you have wide feet. I usually wear a size 40.5/41, but I bought a size 42 and they fit like a glove. These shoes are so comfortable.
I couldn't have made a better choice, they are beautiful and very comfortable.
Very comfortable and I absolutely love the design and material 😍 Thank you
Second pair I've ordered, always so happy. The heels are very comfortable!
I love it sooo much! Usually I wear size 40 and have a thin feet, so ordered size 41, fits perfectly ❤️
I think I'm in love. So comfortable to dance with, definitely one of my best purchases this year. Thankyou Joheela💞
Comfortable, beautiful, I am adored!
so nice😍
These shoes are beautiful and well made. They are sturdy to support my ankle and very comfortable. Minus one star because despite doing all the measurement steps they are slightly too big and it's difficult and expensive to return from the UK
Literally the best shoes ever!
I love them! I used them last week for the first time and I'm in love. The size is perfect, don't be afraid to size up, if you follow the guide you'll be fine! I usually wear a 40.5 and got a 42 following the guide.
Aesthetically they are perfect. The string on the front allow you to tighten them as much as you want. The only downside is that the strings take a while to adjust, but after dedicating 2 mins to it you're good to go and they'll stay in place.
They're so pretty in pink, I'm faaan!🤩 The color is really true to the photos on the website. And comfortable as always with Joheela. I did a 2h class with them and I was too good in them, they really hold the foot and the ankle well. If, like me, you love pink, don't hesitate, they're really IN-CRO-YABLES! Go for it!
