Black knee pads - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
FloorworkDescription
Joheela's knee pads are customisable too! Their sleek, innovative design combines style and performance: interchange the foam inserts in your knee pads to adapt the thickness and cushioning to each of your classes, training sessions and performances. Protect your knees effectively in all situations and move freely with our customisable knee pads. The essential accessory for heels!
Change the foam of your knee pads whenever you want to adapt them to your needs:
- Light (0.8cm) for knee protection that combines comfort, style and discretion for your classes, shows and videos.
- Max (1.2cm ) for maximum knee protection during intensive training and daring acrobatics.
The benefits of Joheela knee pads:
- Integral knee protection: 3-part foam effectively protects the front and sides of the knees.
- High-density EVA foam: effective shock absorption to protect your knees from impact.
- Clean, discreet style: minimalist design in black or beige to match all your outfits.
- Comfort: freedom of movement thanks to opening at the back of the knee. Pleasant, soft and supple material that follow your every move moves (73% polyester, 27% spandex).
- Sustainable, economical consumption: when the foam wears out, simply buy new foam to replace it, without having to discard the knee pads, thus extending their lifespan.
- Machine washable (30°c). Remove foam before washing. Do not iron. Dry at low temperature.
- Available in XXS, XS, S, M, L, and XL. See the size guide.
- Choose inserts the same size as the knee pads.
- Vegan
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
I got the wrong size. I wanted it to be exchanged for a size M, but I got a size S.
Hello Olivia,
We're sorry to hear that there seems to be a problem with the size you received.
Could you please contact our customer service team directly at contact@joheela-shop.com with your order number and more details about the issue?
Our team will review your order and will be happy to help you resolve this as quickly as possible.
Best regards,
, Joheela Team
If you really want to now half bruises on your knees, these work amazing! Recommend! Only thing to consider is that they are a bit bulky!
I don't like this foam system—I find it too thick and not very comfortable.
I don't like the foam system; I find it too thick and not very comfortable.
Unfortunately, it's not comfortable—it doesn't stay in place. It slides down and moves around easily, even though I ordered a size XS. I wouldn't recommend it.
Hi Dzastina,
Thank you for your review, and we’re sorry the knee pads didn’t stay in place. Their size depends on your leg circumference, measured while standing, about 10 cm above the center of the kneecap (XS: 38–43 cm). If your measurement is at the lower end of the range, a smaller size will stay in place more securely. Our customer service team will be happy to help you find the right size.
Have a nice day,
, Joheela Team
Not enough padding; I wouldn't recommend it...
Hi Dzastina,
Thank you for your feedback. We're sorry the padding wasn't sufficient for you. Our inserts come in different thicknesses, and our customer service team will be happy to advise you on the option best suited to your practice.
Have a nice day,
, Joheela Team
The knee pads provide great cushioning, but they're stiffer than I expected since they're made of a single flat piece that doesn't conform very well to the knee. I don't like the fabric on the inside.
Hi Raquel,
Thank you for your review, and we're glad you appreciate the cushioning of our knee pads. The material softens slightly with use and will mold better to your knee over time. Thank you for your feedback on the inner fabric; we'll share it with our team.
Have a nice day,
, Joheela Team
These fit perfectly in size L. They provide excellent cushioning for floor exercises with the right inserts. I've tried the thinnest ones, and they offer good cushioning. I haven't tried the thicker ones yet. I recommend them!
Perfect fit in size L
They're very soft—I haven't tried dancing in them yet. They're a bit bigger than I expected.
Way too big; doesn't stay up at the knee
Hello Jennifer,
Thank you for your review, and we're sorry that your knee pads are too big. The size should be chosen based on your leg circumference, measured while standing, about 10 cm above the center of the kneecap (12 cm for sizes M or L). The sizes overlap: if you're between sizes, the smaller size will fit more snugly. Our customer service team can help you determine the right size.
Have a great day,
, Joheela Team
Difficult to integrate
Hello,
Thank you for your review. We're sorry to hear that the inserts are difficult to install. Please feel free to contact our customer service team—we'll explain how to easily insert them into the knee pads.
Have a great day,
, Joheela Team
Despite the steps I took as described, they're way too big, and the result honestly isn't very nice...
Hello,
Thank you for your feedback, and we're sorry that your knee pads are too big despite your measurements. The sizes overlap intentionally: if you're between sizes, the smaller one will fit more snugly. Our customer service team can work with you to determine the best size.
Have a great day,
, Joheela Team
It keeps you at the top of your game! And it really protects your knees! ✨ I highly recommend it!!
Very good
Very good
Very thick, high-quality foam, but the finish on the knee isn't as attractive
Hello Coline,
Thank you for your feedback, and we're delighted that you appreciate the thickness and quality of the foam. We'll pass on your comment about the aesthetic appeal to our team.
Have a great day,
, Joheela Team
Knee pads that are too big despite following the size guide; knee pads that are a little too bulky, which make them look less attractive
Hello Coline,
Thank you for your review, and we're sorry that your knee pads are too big. If you're between sizes, the smaller one will fit more snugly; the knee pads also stretch out a bit over time. Our customer service team can help you choose the right size.
Have a great day,
, Joheela Team
Super
I'm a little disappointed—they aren't very flexible or comfortable. I prefer the Decathlon knee pads I had originally.
Tb
Very thin and pretty knee pads—they look absolutely perfect with the inserts
Perfect for the floor—not too thick, but just thick enough to protect your knees
Good shoes. But I had to get 7 emails or something like that just to leave a review. I don't like that.
Hi Lara,
Thank you for your feedback, and we're glad you like your purchase! We're sorry about the number of reminder emails you received asking you to leave a review—that was certainly not our intention, and we have forwarded your comment to our team. If you have any questions, our customer service team is here to help at contact@joheela-shop.com.
Best regards,
, Joheela team
Awesome! A must-have for my Heels classes. Maybe I shouldn't have gone with the thickest option—it's a little stiff for floor choreography—but I'll get used to it!
The knee pads are hard to put on (you have to insert the foam pads yourself), and uncomfortable to wear...
Hello, Celia,
Thank you for your feedback; we'll pass your comment along to our product team. If you're having trouble inserting the foam pads or finding the right fit, please email us at contact@joheela-shop.com: we'll explain how to do it and work with you to make sure the size is right.
Have a great day,
The Joheela Team
Super
I ordered size M and it fits well; I have muscular legs and usually wear size 36.