Bella black - Stiletto heels - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
Standard-width foot All levelsDescription
Let yourself be seduced by Bella... When the elegance of satin meets the finesse of lace, every movement becomes an invitation to sensuality. Its unique design, with criss-cross bands that extend into distinctive lacing, enhances the foot for a seductive dance. With Bella, express your femininity and dance with elegance, confidence and sensuality.
- Customisable heels: Choose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto. Find out more about heel heights.
- customisable soles customisable Suede parquet floor) or All floors. Learn more about soles.
- : perfect for adjusting the shoe to your foot for ideal support, even for narrow or wide feet.
- Comfort : padded insole that ensures optimal comfort for hours of pain-free dancing.
- : for quick and easy dressing.
- Color: black.
- material : Satin and lace.
- Use: This pair is not recommended for floorwork because the material sensitive to friction and will wear out more quickly with ground work.
- Exclusive design by JOHEELA
Heel heights shown in the photos: 11cm stiletto, 10cm stiletto
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
Very beautiful and comfortable
They're beautiful, they keep my feet steady, and best of all, they're comfortable.
Very pretty and comfortable shoes
It took about 3 weeks to arrive. I love how they look on me. I’ve worn them twice since I got them, and they’re really, really comfortable and adjustable, too. I’m usually a size 38, but I went up a size based on the sizing guide because I have wider feet. They fit perfectly.
They're so beautiful and super comfortable. I followed the size guide and they fit perfectly.
Comfortable, lightweight, and very cute
What lovely dance shoes! They're comfortable and soft!
So perfect in terms of size, appearance, and feel. Highly recommended ❤️❤️❤️
Comfortable and very elegant
The shoes are beautiful and comfortable. I'm delighted with them.
I'm usually between two sizes (38/39), but based on the size guide on the website, they fit perfectly!
I took all my measurements as indicated to make sure I ordered the right size. I even emailed customer service to confirm with them. Unfortunately, after receiving the shoes and wearing them for three minutes during my class. (I'm a teacher) I quickly realized that they were much too big and that it was dangerous. So I emailed customer service and as they had been worn, they wouldn't take them back. For the record, I'm a size 37. The recommended size after my measurements was 39. I've got wide feet, but they were much too wide, especially at the ankles, not to mention the shoe itself, even after tightening the laces.
So given the price of the shoes, it's a real problem.
There's at least a month's wait between manufacture and delivery. Made in China, packaged in France.
Hello, Cécile,
We're sorry to hear that the shoes you ordered don't fit you. It's possible that the measurements weren't taken correctly, which can result in the wrong size. Unfortunately, this happens often, which is why we provide a comprehensive size guide. Additionally, we recommend trying on the shoes at home on a carpet to see if the size is right and to exchange them if necessary. We understand your disappointment and are sorry that you were unable to exchange the shoes. However, our exchange policy does not cover worn items.
Please note that all of our shoes are manufactured according to your customization options and shipped directly from our factory in China.
If you have any additional questions or concerns, please feel free to contact our customer service department. We will do our best to assist you in any way we can.
Have a great day,
, Joheela Team
When I ordered these heels, I wasn't expecting so much comfort! I have to say that, in addition to being aesthetically pleasing, this heel shape makes it easy to dance with confidence. I just love them!
The size is perfect. After an hour and a half of wearing them for the first time, the shoes didn't hurt at all.
Very comfortable shoes and real quality.
I waited 1 month (Italy). The pair is really pretty and their sole makes them very comfortable for a 8.5 cm heel. I find higher shoes harder for me to walk in, probably because i have a high foot arch.
However there are a few things bothering me: first, the laces were unnecessarily long, and I had to swap them with another pair I had from another brand, because otherwise it would have been impossible to crouch down/kneel, as the laces would not allow it. Second, Idk why the mesh material is "bumpy" (even when i'm not wearing it!): it looks like an aesthetic defect :/.
Third, the size is probably a bit small, in fact my toes stick out a little bit, and it's quite painful on my third or fourth toe. However if I sized up, I'm sure it would have been worse because of the fourth issue: there's too much room at the ankle, so they would probably have been a better fit for me if they were a shoe with a higher/tighter ankle support. I know this could mean I have a slim foot, so I'm putting it out there for those who already know they have it slim like me: I don't recommend this specific pair. Overall I can still wear them with socks to prevent the foot from sliding too far ahead & I must say for a beginner's first professional pair they make a good ally during class, so I just suggest you make sure of your foot morphology first :)
Perfect pair!
First time in my life that I order a customized shoe, it's as I expected.
And thanks for the knee pad as a gift, I wish I could know it so I wouldn't order another pair of knee pads🤭
The shoes are truly magnificent and very comfortable. You can feel the quality of the product and the care taken in its manufacture. The design is meticulous, the materials are beautiful, it's clearly a beautiful handmade item.
Unfortunately, I received a pair with a defect on the heel cap. I contacted customer service several times, but no solution was offered. I was simply told that the shoes were handmade, with no commercial gesture or possibility of exchange. It's a real shame...
Another disappointing point: the length of the laces. They are much, much, much too long - I could go five times around my ankle. I had to buy new ones from a cobbler to avoid tripping.
Yes, they're handmade, but some important details shouldn't be overlooked. It's a real shame, because the potential is there.
Hello Florinella,
We sincerely thank you for your review.
We are delighted to hear that you find our shoes beautiful and comfortable, and that you appreciate their quality and the care that went into making them.
However, we’re sorry to hear that you received a pair with a slight misalignment at the heel cap. We did reply to you via email, offering a quick and easy solution: you can gently realign the heel cap using a pair of pliers, placing a piece of cloth between the pliers and the heel cap to prevent any damage.
This is a quick fix that requires neither a visit to the cobbler nor an exchange, so you can continue to enjoy your shoes to the fullest.
We also understand your comment regarding the length of the laces and are taking it into account as part of our continuous improvement process.
Thank you again for your trust. We hope you continue to enjoy your pair, and we're here to help if you need anything.
Have a great day,
The Joheela Team
Thank you—it was a perfect experience, from ordering to delivery; the deliveries are fabulous.