Emily Red - Chunky heel - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
Thin and normal feet All levels Beginner FloorworkDescription
Our must-have EMILY style is now available in red ! The tongue protects your skin from the laces, and the removable ankle strap provides support and character. Emily red provides comfort, sexiness, and character so red dance passionately in heels!
- customisable heels customisable Choose the height and shape that suits you for a silhouette that reflects your style: 10 cm thick and 8.5 cm to 11 cm stiletto (see Stiletto heels options).
- Learn more about different heel heights
- customisable soles customisable Suede parquet floor) or All floors. Learn more.
- : perfect for adjusting the shoe to your foot for ideal support, even for narrow or wide feet.
- Comfort : padded insole for optimal comfort for hours of pain-free dancing, tongue for added comfort with laces.
- Ankle strap: Additional ankle support. The strap is removable: one shoe, two styles!
- : for quick and easy dressing.
- Color: red.
- Material : Vegan synthetic leather and vegan synthetic suede.
- Exclusive design by JOHEELA
Heel height shown in photos: 10 cm thick.
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
The sole came off during my first dance class
Hello, Océane,
We're truly sorry that the sole of your pair came loose during your very first class. Our soles are glued by hand, and in rare cases, there may not be enough glue—something that isn't visible before shipping. This type of issue is covered by our 12-month warranty and is very easy to fix.
Please email us at contact@joheela-shop.com with your order number and a photo: our customer service team will assist you promptly.
Have a great day,
The Joheela Team
Very comfortable! I would definitely recommend it!!
Thank you so much, Mégane! We're thrilled that you're enjoying how comfortable your pair is. See you soon at Joheela!
Perfect!!
Super comfortable. I recommend it
They're perfect—they provide great support and are very comfortable.
The stability is great for a beginner like me; they're just perfect.
It’s very beautiful and comfortable 😻
Unfortunately, the strap is already damaged after just three classes.
Hello,
We're sorry to hear that the strap on your Emily Stiletto heels is already damaged after just three classes.
It appears that this is caused by friction against the floor. Unfortunately, even though our materials are durable, repeated friction—especially on rough or textured surfaces—can damage the top layer.
We fully understand your disappointment and are available to assist you if you would like us to look into the situation in more detail.
Have a great day,
, Joheela Team
I was a little disappointed when I received them because some of the finishing touches aren't perfect (visible sole/glue), especially for a pair that costs €99!!
However, after several classes, I have to admit that they’re comfortable and provide excellent ankle support. I feel safe and comfortable dancing in them.
So I was a bit unsure at first, but ended up being satisfied with it…
Hello Julie,
Thank you for sharing your feedback. We’re glad to hear that our shoes provide excellent support and make you feel comfortable while dancing. We also understand your disappointment regarding the imperfections you noticed upon receipt. Due to the handcrafted nature of our shoes, they may occasionally have minor imperfections. Although our quality control team inspects and cleans each pair before packaging, traces of glue or stitching threads may sometimes be visible, and the soles may not be perfectly smooth due to the materials and thickness used. We strive to offer you high-quality products and take your feedback into account to improve our processes.
We hope you continue to enjoy your pair of shoes. If you need anything, please don't hesitate to contact us. Thank you again for your support.
Have a great day,
The JOHEELA Team
They're incredible, beautiful, and the size is perfect.
Just wow!
I was so excited to receive them, and I don't regret it. They're comfortable, the right size, and very pretty.
Very beautiful and comfortable, but large black marks appeared after the first workout. I tried to clean them gently with a damp cloth as indicated in the cleaning instructions, but I ended up with large dark marks that did not disappear once dry. Glad I wore them once...
Hello, Laure,
We’re sorry to hear that you’ve encountered this issue with our Emily Beige heels. It is indeed possible that, when dancing on a dirty floor, certain marks may appear on the shoes, especially on light-colored materials like the Emily Beige. Unfortunately, some marks can become embedded more easily and may not disappear completely, particularly when they result from residue left by soles, erasers, or marks from other people’s heels and shoes on the floor. This is in no way related to the quality of our products but rather to thecare of your dance studio.
Have a great day,
, Joheela Team
Una scarpa eccezionale !!!
Aderisce perfettamente al piede , permettendo a tutto il corpo di danzare in totale comfort e sostegno!
Davvero eccellente il materiale, perfetta anche la scelta del suede perla parte della suola e della pianta , perché facilita i giri e lo studio di ogni passo tecnico !
Ideali per le mie lezioni di Heels. Consiglio l'acquisto, ne resterete entusiasti! E ballere con queste scarpe è sensazionale davvero! Caviglie sostenute e massimo comfort...
Son increíbles. El tacto, el color, la sujeción, todo! Súper recomendables.
The shoes are super comfortable and really high quality!
Great shoes. Very Good to my thin feet. Could not be happier.🩷
I ordered these High Heels dance shoes and I am extremely satisfied! The shoes were custom-made for me, and the result exceeded all my expectations. They are very comfortable and perfect for dancing. The quality is top-notch, with neat stitching, and the size fits perfectly. I also want to highlight the fast delivery. From ordering to receiving, everything was flawless. I highly recommend it!
Money well spent! They are made to measure and carefully following the measurements, they arrived in the right size. They are very comfortable and very professional. I recommend the purchase!
Son comodisimos y preciososos
Absolutely gorgeous heels and really comfortable! Only thing was, my usual shoes are size 39, they suggested me to take 41, but after trying my friends 39s, I also ordered size 39. I guess it really depends how you want them to fit and how wide your leg is. I recommend 🫶
Talla 41 perfectos, suelo usar un 40. Son cómodos y dan estabilidad para mantener equilibrio. Preciosos y buena calidad/precio.
Perfect fit, stable and great looking! Highly recommend them.
Hello,
Thank you for taking the time to write a review! We're glad to hear that you're satisfied with your pair.
We look forward to seeing you again at Joheela.
Have a nice day!
, Joheela
I really love these shoes! No rashes on the heal or toes, the sole is soft and its wellbalanced. And it's really good looking!
I'd give it a 5 but it's sag that it's a bit less fabric from the sole and foot side to the shoe laces than it should. I mean that the room in the middle, where the shoe laces pass, is really wide on the front of the foot (watch the photo). I have size 43 (on usual shoes size 41) and I don't have wide or high feets but it looks like this anyway. I'm happy that there is black fabric under the shoe lace because if the laces were on my skin the gap would have looked very weird.
But all in all, I really like them (except for the gap-part).
Hi,
Thank you for your feedback and for sharing your thoughts about the shoes! I'm glad to hear that they are comfortable and that you're happy with their appearance and balance.
Based on the picture you provided and your description, it sounds like the shoes might be too big for you. This could explain why there is excessive space in the middle where the shoelaces are, which is causing the gap you mentioned. Ideally, your toes should be closer to the front of the shoes, with less space overall. This would likely resolve the issue with the gap under the laces.
It is essential to measure both the length and width of your feet accurately according to our size guide when selecting the correct size.
. If you need help, please don't hesitate to contact us.
Have a nice day !
Joheela Team