Erika - Chunky heel - Customisable
Important information
- To avoid any errors during the preparation and shipping of your order, please place two separate orders if you wish to order a "ready to ship" item and a "customisable" item.
"Customisable" items
Shoes are handmade to order with the options you choose (heel height, sole type), this stage can take up to 3 weeks. Delivery will then take between 1 and 3 weeks after dispatch, depending on your delivery zone.
Free delivery for orders over €70*.
"Ready-to-ship" items
These items are delivered in less than 10 days. Please note that delivery is only possible within the European Union and DROM-COM*. ! Delivery is therefore not possible to Switzerland and the UK.
Shipping and handling from €14.9*.
LIMITED STOCK: These are new items from customer returns, so stock is limited and fluctuates according to returns. If the item you want is not available, you can order it in "customisable" version with the options of your choice.
Customisable : shoes made to order with the options of your choice.
This style is suitable for:
Thin and normal feet All levelsDescription
This ankle boot with horizontal synthetic leather stripes is undeniably ultra-sexy. Erika's openwork design reveals just the right amount of skin between the vegan leather bands to give your moves the character and confidence you want.
- Heels customisable : Choose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto (See Stiletto heels options), from 7.5cm to 9cm flared (See flared heel options) and 10cm thick.
- Learn more about different heel heights
- customisable soles customisable Suede parquet floor) or All floors. Learn more.
- : perfect for adjusting the shoe to your foot for ideal support, even for narrow or wide feet.
- comfort: padded insole for optimal comfort during hours of pain-free dancing.
- : for quick and easy dressing.
- Color: black.
- Material : Synthetic vegan leather.
- Exclusive design by JOHEELA
Delivery
Order received
After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.
Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.
Your "ready to ship" shoes are shipped within 3 business days.
Order shipped
Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.
You will then receive your "customisable" pair by :
1 to 3 weeks.
Europe (except */**)
2 to 4 weeks.
USA - Canada - Asia - Europe*
3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.
You will receive your pair "ready to ship" between 1 and 5 business days* (see here).
Keep track of your parcel!
Order delivered
Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!
- Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
- Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
- Click here for to see our prices and delivery times for our "Ready to ship" shoes.
- Delivery is only possible to your home or workplace. Delivery to a relay point or post office is not directly available. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office if available.
- There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
- You can return your "customisable" and "ready to ship" items within 30 days of delivery of your order.
- For any exchange or refund, see the Return, Exchange and Refunds section.
- Exchanges and refunds are processed within 5 business days after receipt of the return package.
- Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
- Return address in the Paris region of France
- Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
- Delivery charges are not refunded.
Shoe care
They're perfect 😍
We were very disappointed with the All floors sole. It didn't even last one dance class. I wanted the Suede version, Suede unfortunately they weren't available. The straps go under the foot and create uncomfortable gaps where the forefoot rests.
Hello,
Thank you for your feedback, and we are truly sorry to hear that you were disappointed.
As for the sole, it is simply the top layer that may have worn down due to friction. This can happen quickly, especially during the first few uses and particularly on certain types of floors, and is completely normal.
As for the straps under the foot, our soles are thin because they are specifically designed for dancing in heels. This thinness allows for greater foot flexibility and better pointe work, which is essential for this type of use. However, it can also create an unusual sensation in certain areas, such as where the straps are located.
We are sorry that the model at Suede was not available at the time of your order, and we understand that it might have better met your expectations.
Please feel free to contact us if you'd like our advice on a model that's better suited to your needs.
Have a great day,
, Joheela Team
These are my second pair of Joheela shoes.
The first pair (Emily) has showed me that I actually CAN wear higher and thinner heels and still be able to walk in them without looking like a clown :-)
s (I have fairly inflexible feet, so anything over 3/4cm high is usually a challenge for me and hurts after a while of walking).
That said, I can confess that Erika is a GEM shoe.
. The shoe heel is really under the middle of my foot heel, which is absolutely the most comfortable for walking.
. (I suffer when the shoe heel is moved more back than being in the middle of my foot heel, so when taking a step, the shoe heel does not give me support in the middle of my foot heel and it hurts my Achilles tendon.)
I would definitely recommend the 7.5cm Erika - Flared Heels to anyone who doesn't have very flexible feet, needs more support for walking stability, and still wants to wear higher heels.
I bought this pair new a few months ago. I haven't been able to use them despite two attempts, they're far too unstable. It shakes, it hurts like hell, the 10cm height contracts my calves to the max, even though I'm used to wearing this height of heel. This was my first Joheela purchase, and at this price I can't recommend them, unfortunately... What's more, I followed the advice and went up a size (41 when I'm wearing a 40), and they're too big...
Hello,
We're sorry to hear that you're not satisfied with your purchase. We understand that the stability of our Stiletto heels may be an important consideration for our customers.
If you felt an excessive tightening, it may mean that a 10-centimeter heel is too high for your personal comfort. That’s why we offer a variety of heel heights (from 7.5 cm to 11 cm) so that everyone can find the perfect height. We’d like to point out that each brand has its own heel heights, as well as different arch heights for its shoes.
As for the size, we checked the photo, and it looks like you chose the right size (41). It's normal to have a little space between the front of the shoe and your toes to ensure optimal comfort when walking.
We hope you find this information helpful. Please feel free to contact us if you have any further questions or concerns.
Best regards,
The Joheela Team
An absolutely gorgeous pair of heels, comfortable and perfectly suited to dancing in heels, thanks to their flexibility and the fact that you can customize them to suit your size. I'd recommend it to anyone who wants to order their own pair of heels, and *no matter who you are (*women, men, transgender and even cisgender) if you want to express and explore your femininity on a pair of comfortably adequate heels, you've come to the right place!!!!
Hello,
Thank you very much for your review and kind words. Thank you for sharing your experience! We’re delighted to have you as a customer.
Have a great day!
The Joheela Team
Very pleased with my purchase! I was skeptical about buying shoes online because I was worried about the sizing but I followed their instructions and the shoes fit perfectly! So comfy and flexible, it feels like my own foot. A true joy to dance in these heels.
Hello,
Thank you so much for your positive review and for your kind words. Thank you for sharing your experience. We’re glad to have you as one of our customers.
Have a nice day!
The Joheela Team
Very comfortable, usually wear 41 size- 42 fits perfect! Thank u for these Amazing shoes❤️🙏
Hello,
Thank you so much for your positive review and for your kind words. Thank you for sharing your photos. We’re glad to have you as one of our customers.
Have a nice day!
The Joheela Team
I ordered the 10cm heels and must say they are very comfy and soft to the feet! Only minus on the long delivery time, as it took 3 weeks to come, so make sure to order the heels in advance before you start going to the dance classes, otherwise they will arrive late.
Hello,
Thank you for your constructive review! We’re delighted to hear that you appreciate the comfort and durability of your Joheela shoes. We understand that the wait can seem long, and we’re glad to hear that it was worth it. Rest assured that we’re committed to always producing and delivering your custom shoes as quickly as possible.
Thank you again for your review, and we look forward to seeing you again at Joheela!
The Joheela Team
Fantastic
Hello,
Thank you for your positive review! We're glad to have you as one of our customers.
Have a nice day!
The Joheela Team
I resold them because they were too tight around my toes. This "ring" shape around the toes just doesn't work for my feet.
Hello,
Thank you for your review, and we’re sorry that the Erika’s toe box didn’t suit you. For your next pair, our team will be happy to recommend a style and size that fit the shape of your feet.
Have a great day,
, Joheela Team
Nice design and good quality, but I'm disappointed with the heel stability. At first I thought it was just me, but I ordered another pair from a different brand, and there's no comparison in terms of stability and ankle support…
Go up a size, because they run small!
Hello,
Thank you very much for sharing your experience. We are truly sorry that your dance class was ruined by that misaligned heel and that your ankle was injured as a result. We completely understand your disappointment.
Please contact us with your order number and a few photos of the heel: we'll do whatever it takes to help you.
Have a great day,
The JOHEELA Team
I'm very happy with the shoes I received
I'm a high-heel instructor, and I recommend your website to my students who wear 8 or 9 cm heels
The heels are very comfortable and very pretty!
Thank you! I'm really happy with my dance shoes
As usual, shoes perfectly suited for dancing that provide excellent ankle support and unparalleled comfort. The only downside for me, as I have very thin ankles, is that the laces are really long. Other than that, everything is fine!
I am completely satisfied with the product and delivery times.
Very pretty and very pleasant to dance with.
I am satisfied with my purchase
Much support on the ankle and very comfortable
Model with good ankle support but the brown color is not great, I will return the pair.
Hello Laura,
Thank you for your comment. We're sorry to hear that you weren't satisfied with the color. We'll take your feedback into account and appreciate your input. We hope you'll find another pair that suits you better. Please don't hesitate to contact us if you need help with your return.
Have a great day,
, Joheela Team,
Great
They are absolutely beautiful and they look like displayed. But the first strap could be a bit broader. Because if you pointe your toes the small toe keeps poking out (depends on your feet too. So this does not apply to all dancers).
Or if the straps overall would be broader maybe this problem would occur less. Or you just wear socks during wearing/dancing.
The other thing that made me a bit sad is that after the first class the leather on the outside already gave a bit away. I know these are dance shoes and face a lot of usage but already at the first dance?
But they are true to size I'd you measured properly. And they are really turning heads ;)
Good quality and really nice colour. Wish there would be more options in this colour.
Hi Sarah,
Thank you for your review and for choosing our Erika. We're glad to hear that you find them beautiful and eye-catching.
We appreciate your feedback regarding the strap placement and will definitely take it into consideration for future improvements. We understand that everyone's feet are different, and we strive to make our products as comfortable as possible for all dancers.
We're sorry to hear that the outer leather wore out after the first class. Our dance shoes are designed to withstand frequent use, but unfortunately, when the shoes rub against the floor, it can damage them.
We're glad to hear that the shoes are true to size and that you like the color. We'll definitely consider adding more options in this color in the future.
Thank you again for your review and for choosing our product. Enjoy dancing!
Best regards,
, Joheela Team
I was really worried about choosing the right size but it was perfect.