Sabrina black - Pair on demand

$95.00

Not eligible for returns. Non-exchangeable, non-refundable.

Availability
Heel height
Size (EU)
Size and heel guide
Sole

Not available
Description

Pair with size or heel shape on request: non-exchangeable, non-refundable.

Sabrina black is THE must-have pair of pumps! These elegant, timeless black patent pumps enhance your lines to show off your technique and your moves. Easy to match with all your outfits, they're ideal for shoots, auditions and performances, as well as for everyday life. A removable strap helps keep the shoe on your ankle for fast choreography or floorwork. Without a doubt, this is your most elegant and comfortable pair of pumps.

  • Customisable heelsChoose the height and shape that suits you for a silhouette that reflects your image. From 8.5cm to 11cm stiletto. Find out more about heel heights.
  • Customisable soles: Suede (parquet floor) or All floors. Find out more about soles.
  • Comfort A padded insole ensures optimum comfort for hours of pain-free dancing.
  • Removable ankle strap: for an extra support or a bare instep.
  • Color: black.
  • Material : Vegan synthetic patent leather.
  • Use : recommended for advanced or professional dancers.
  • Designed in Paris by Joheela
  • Pair with size or heel shape on request: non-exchangeable, non-refundable

Heel height shown in photos: 11cm stiletto, 10cm stiletto. 

Delivery
1

Order received

After validation of your order, an order confirmation email will be sent to you with your order number #JHLAXXXXX.

Your "customisable" shoes are then handmade with your personalization options (heels and soles). This stage can take up to 3 weeks. Click here to see our manufacturing process.

Your "ready to ship" shoes are shipped within 3 business days.

2

Order shipped

Once your package has been dispatched, we will send you a shipping confirmation email with your tracking number. Click here to find out more about tracking your parcel.

You will then receive your "customisable" pair by :

1 to 3 weeks.
Europe (except */**)

2 to 4 weeks.
USA - Canada - Asia - Europe*

3 to 5 weeks.
DOM-TOM** - Europe**
**Two-step delivery, see here.

You will receive your pair "ready to ship" between 1 and 5 business days* (see here).

Keep track of your parcel!

3

Order delivered

Your parcel will be delivered to your letterbox if the dimensions allow it. If not, your parcel can be dropped off at a postal outlet. Don't hesitate to contact us if you have any delivery problems!

  • Standard home delivery with tracking is offered on purchases over €70* (or the equivalent in your local currency) for "Customisable" shoes only.
  • Manufacturing lead times of up to 3 weeks for "customisable" shoes, which are made to order with your chosen heel height and sole type. Once the shoe has been produced, delivery will take between 1 and 3 weeks* from the shipping date. Click here to to see our delivery times. Click here to see our manufacturing process.
  • Click here for to see our prices and delivery times for our "Ready to ship" shoes.
  • Delivery is only possible to your home or workplace. Post office delivery is not available directly. If you are absent on the day of delivery, you can contact your local carrier to arrange for delivery to a post office/repair point, if available.
  • There are no customs charges for shipments to countries within the European Union. For other countries, customs duties and taxes are rare but remain beyond our control.
Exchange & refund
A size problem? Not satisfied with the style you received?
  • You have a 30-day cooling-off period after receipt of the item.
  • For any exchange or refund, see the Return, Exchange and Refunds section.
  • Exchanges and refunds are processed within 5 business days after receipt of the return package.
  • Each item must be returned in its original, unworn condition, with all parts and tags. Soles must be clean and free of all traces of use.
  • Return address in the Paris region of France
  • Return shipping costs are at the buyer's expense. For certain countries*, your returns are now simplified: you can generate a return label in just a few clicks and pay the shipping costs directly at the end of your return request. Click here to consult the countries concerned and the rates.
  • Delivery charges are not refunded.
Shoe care
Check out ourcare guide to help you care for your shoes: Shoe care guidecare

Customer Reviews

Based on 8 reviews
38%
(3)
13%
(1)
25%
(2)
0%
(0)
25%
(2)
M
Melissa S.
Love them 🤩

Love my new shoes! 🤩
So comfortable and the size fits perfect!
Thank you !!

O
Olga I.
Thank you

Goood

Hello,

Thank you for your positive review! We are glad to count you among our customers.

Have a nice day !
Joheela Team

R
RENIA J.
SABRINA SHOES

Hello, the shoes are very pretty but much less comfortable than the shoes I ordered from you previously.
A little disappointed by this style I hope you can improve it.

This inconvenience will not prevent me from recommending you.

Thank you

Hello Johana,

Thank you for taking the time to leave us a comment. We are delighted to hear that you find our shoes pretty, but we regret that they were not as comfortable as those you ordered previously. Your feedback is valuable and will be taken into account for future improvements.

We're delighted to hear that you continue to place your trust in our brand despite this minor inconvenience. Our aim is always complete customer satisfaction, and we'll be striving to do even better in the future.

Please do not hesitate to contact us if you have any further feedback or requirements.
Best regards,
Joheela Team

P
Paulina F.
Quite wide

They were really pretty, just very wide fit

Hello,
Thank you for your review and your feedback!
Looking forward to seeing you again on Joheela.
Have a nice day !
Joheela Team

R
Rosie D.
The size seems not right

I ordered two pairs of shoes (one pair of boots and one pair of pumps) in the same size. However, the pumps were much larger than the boots. I returned the pumps and exchanged them for a smaller size, but they are still big for my feet, I need to wear socks

Hi Rosie,

We are sorry to hear that the Sabrina style doesn't fit you well. As mentioned on the product page, 'This style fits rather large due to the shape of the shoe. If you have normal- or thin-width feet, go one size down'. Since this style does not have laces, it cannot be adjusted to fit your foot. However, you can try adding padding in the front or behind your heel to fit your foot better. If you need further assistance, please don't hesitate to contact our customer service team at [email protected]. We will do our best to find a solution for you. Thank you for your feedback!

Have a great day,
Joheela Team

E
Elodie C.
Too big

Beautiful shoes that look comfortable with the insole

I received them in size 38...and they're too big, they're more like 39!
Disappointed when I received them, even though I've already bought two pairs of shoes on the site without any size problems.

That won't stop me from recommending them, as the shoes are very good quality.

Hello,

Thank you for your feedback. We are very sorry to hear that the size is large for you. Unfortunately, the Sabrina style is not suitable for all foot shapes, unlike our lace-up pairs, which are more adjustable.
We are delighted to count you among our customers.
We look forward to seeing you again on Joheela.

Have a nice day!
Joheela's team